Terms & Policies

THE WITR FOUNDATION:-

TERMS & POLICIES

Effective Date: 23 October 2026

Welcome to The Witr Foundation. By accessing our website or making a donation through it, you agree to the following Terms & Policies. Please read them carefully before using our website or making a donation.

The Witr Foundation is a non-profit company incorporated under Section 8 of the Companies Act, 2013. We work towards charitable, humanitarian, and community welfare objectives.

1. PRIVACY POLICY

Effective Date: 23 October 2026

1.1 Introduction

The Witr Foundation respects the privacy of its donors, volunteers, supporters, and website visitors. This Privacy Policy explains how we collect, use, process, and protect personal information when you visit our website or interact with our services.

1.2 Information We May Collect

Depending on how you interact with us, we may collect the following information:

  • Name

  • Email address

  • Mobile number

  • Billing address, where required

  • Donation amount and transaction details

  • PAN details, where required for donation documentation or tax-related compliance

  • Information you voluntarily provide through contact forms, applications, or other communications

Payment-related information may also be processed by our payment gateway or other authorized payment service providers.

1.3 How We Use Your Information

The information collected may be used to:

  • Process and acknowledge donations

  • Issue donation receipts and other relevant documents

  • Communicate with donors, volunteers, and supporters

  • Respond to enquiries and requests

  • Maintain financial and donation records

  • Meet applicable legal, accounting, regulatory, and tax requirements

  • Improve our website and charitable services

  • Prevent fraudulent, unauthorized, or suspicious transactions

We will use personal information only for legitimate purposes connected with our activities and legal obligations.

1.4 Payment Security

Online donations made through our website may be processed by third-party payment service providers, including Razorpay, where applicable.

Payment transactions are subject to the relevant payment provider’s terms, privacy policy, and security procedures. The Witr Foundation does not intentionally collect or store complete payment-card details, CVV numbers, UPI PINs, or banking passwords on its own website servers.

Donors should never share their UPI PIN, OTP, CVV, or banking password with anyone claiming to represent The Witr Foundation.

1.5 Sharing of Information

We do not sell donors’ personal information.

Information may be shared with authorized payment processors, banking partners, professional service providers, or government and regulatory authorities when necessary to process transactions, maintain records, prevent fraud, or comply with applicable law.

Such information should be limited to what is reasonably necessary for the relevant purpose.

1.6 Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Personal information may be retained for as long as necessary to fulfil the purposes described in this policy, maintain financial and donation records, resolve disputes, and comply with applicable legal requirements.

Although we take reasonable precautions, no online system can be guaranteed to be completely secure.

1.7 Your Requests and Privacy Enquiries

If you wish to request a correction to your personal information, raise a privacy concern, or ask a question about how your information is used, please contact us using the details below.

We may need to retain certain records where required by law or necessary for legitimate accounting and compliance purposes.

1.8 Third-Party Websites

Our website may contain links to third-party websites or payment services. The Witr Foundation is not responsible for the privacy practices, content, or security of websites operated by third parties. Please review their respective policies before sharing information.

1.9 Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

1.10 Contact Information

For privacy-related enquiries, please contact:

The Witr Foundation
Email: official@witrfoundation.in
Phone: +91-72259-02964
Website: https://witrfoundation.in/

2. TERMS AND CONDITIONS

Effective Date: 23 October 2026

2.1 Acceptance of Terms

By accessing or using the website of The Witr Foundation, you agree to comply with these Terms and Conditions and applicable laws.

If you do not agree with these terms, please discontinue use of the website.

2.2 About The Witr Foundation

The Witr Foundation is a non-profit company incorporated under Section 8 of the Companies Act, 2013. The Foundation undertakes charitable, humanitarian, and community welfare activities in accordance with its objectives and applicable law.

2.3 Donations

Donations made through our website are voluntary contributions intended to support the charitable activities and projects of The Witr Foundation.

Before making a donation, donors should review the information provided about the relevant cause or campaign.

Donations may be allocated to the selected cause or, where reasonably necessary and legally permissible, to related charitable activities, essential project expenses, or other eligible purposes consistent with the Foundation’s objectives.

The Foundation will handle donations in accordance with applicable laws, its governing documents, and relevant financial and accounting requirements.

2.4 Donation Receipts and Tax Benefits

Donation receipts may be issued after a successful transaction, subject to verification and the Foundation’s procedures.

Tax deductions under Section 80G of the Income-tax Act, 1961, are available only where the donation and donor are eligible and the Foundation holds a valid approval applicable to the relevant donation period.

Donors should not assume that every donation qualifies for a tax deduction. Any claim must be made in accordance with applicable tax laws and the conditions of the Foundation’s approval.

Donors may be asked to provide information required for issuing appropriate donation documentation or meeting legal requirements.

2.5 Use of the Website

You agree not to:

  • Use the website for any unlawful or fraudulent purpose

  • Submit false, misleading, or unauthorized information

  • Attempt to disrupt, damage, or compromise the website or its security

  • Misuse the Foundation’s name, logo, or materials

  • Use the website in a way that violates applicable law or the rights of others

The Foundation may restrict access where necessary to protect the website, its users, or its legitimate interests.

2.6 Website Content and Intellectual Property

Unless otherwise stated, the website’s text, branding, logos, images, and other materials are owned by The Witr Foundation or used with appropriate authorization.

Such materials may not be reproduced, modified, distributed, or used commercially without prior permission, except where permitted by law.

2.7 Third-Party Services

Donations may be processed through third-party payment gateways or other service providers. Their services may be subject to separate terms and conditions.

The Foundation is not responsible for disruptions caused by third-party services beyond its reasonable control. However, donors may contact us if they experience a donation or payment issue.

2.8 Limitation of Liability

The Witr Foundation takes reasonable steps to maintain accurate website information and reliable services. However, the website is provided on an availability basis, and uninterrupted or error-free access cannot be guaranteed.

Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

2.9 Changes to These Terms

The Foundation may revise these Terms and Conditions when necessary. Updated terms will be published on this page with the revised effective date.

2.10 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any dispute shall be subject to the jurisdiction of the competent courts in India, as determined under applicable law.

2.11 Contact Information

For questions regarding these Terms and Conditions, please contact:

The Witr Foundation
Email: official@witrfoundation.in
Phone: +91-72259-02964
Website: https://witrfoundation.in/

3. REFUND AND CANCELLATION POLICY

Effective Date: 23 October 2026

3.1 General Policy

Donations made to The Witr Foundation are voluntary contributions towards charitable and humanitarian activities. Once a donation has been successfully completed, it is generally non-refundable.

However, refund requests may be considered in cases involving verified duplicate payments, technical errors, or other circumstances where a refund is required by applicable law.

3.2 Duplicate or Incorrect Transactions

If you believe that you have been charged more than once for the same donation or that a technical error has resulted in an incorrect deduction, please contact us as soon as possible.

Please provide the following information, where available:

  • Donor’s name

  • Registered email address or mobile number

  • Date of transaction

  • Amount paid

  • Transaction ID or payment reference number

  • A brief explanation of the issue

For security reasons, do not send your UPI PIN, OTP, CVV, or banking password.

3.3 Review of Refund Requests

The Foundation will review the details of a reported transaction and may request additional information reasonably necessary to verify the claim.

If a refund is approved, it will ordinarily be processed through the original payment method, subject to the procedures and timelines of the relevant payment provider or bank.

The time taken for the refunded amount to appear in your account may depend on the payment provider or bank.

3.4 Incorrect Donation Amount

If you believe you entered an incorrect donation amount, contact us promptly with your transaction details. The Foundation will review the request and respond according to the circumstances, applicable law, and payment-provider procedures.

A refund is not guaranteed merely because a donor changes their mind after a successful donation.

3.5 Cancellation

A donation that has already been successfully processed generally cannot be cancelled. If a payment is pending, failed, or appears to have been deducted without a corresponding successful donation, please contact us so that the transaction can be checked.

3.6 Contact for Refund Requests

Please send refund-related enquiries to:

The Witr Foundation
Email: official@witrfoundation.in
Phone: +91-72259-02964
Website: https://witrfoundation.in/

We recommend contacting us as soon as possible after noticing a suspected transaction error.

4. PRICING AND CAUSE DETAILS

Effective Date: 23 October 2026

4.1 Nature of Contributions

The Witr Foundation is a non-profit company incorporated under Section 8 of the Companies Act, 2013.

The Foundation does not sell products through its donation pages unless a specific offering is expressly identified. Amounts entered or selected on donation pages represent voluntary contributions intended to support charitable, humanitarian, and community welfare activities.

4.2 Donation Amounts

Where the website permits donors to select or enter an amount, the donor may choose the contribution amount available through the donation interface.

The amount payable will be displayed before the transaction is completed. Any payment-gateway charges or other applicable charges, if any, will be handled and disclosed as required by the payment provider and applicable law.

4.3 Use of Donations

Donations are used to support the Foundation’s charitable objectives and eligible activities, which may include food distribution, winter relief, community welfare, livelihood support, plantation activities, and other projects described on the website.

Where a donor selects a specific cause, the Foundation will make reasonable efforts to use the contribution for that cause. If the contribution cannot reasonably be used for the stated purpose, or if project requirements change, the Foundation may allocate it to a related charitable purpose consistent with its objectives and applicable law.

The Foundation maintains financial records in accordance with applicable requirements. Donations may also support reasonable administrative, operational, payment-processing, and project-delivery expenses where necessary for carrying out charitable activities.

4.4 No Commercial Sale

Donations are voluntary charitable contributions and are not payments for goods or services unless a particular transaction is expressly described otherwise on the website.

4.5 Tax Treatment

Any tax benefit associated with a donation depends on the donor’s eligibility, the nature of the donation, applicable tax laws, and the Foundation’s valid approvals for the relevant period.

Donors should consult a qualified tax professional or the relevant tax authority if they require advice about their individual tax position.

4.6 Contact Information

For questions about donation amounts, campaigns, or the use of contributions, please contact:

The Witr Foundation
Email: official@witrfoundation.in
Phone: +91-72259-02964
Website: https://witrfoundation.in/